2018年9-12月的雅思口語題庫已經(jīng)更新,，今天我們將為考生們帶來關于投訴維權的相關話題范文。話題是：

Describe a complaint that you made and you were satisfied with the result

You should say:

When it happened

Who you complained to

What you complained about

And why you were satisfied with the result

Part 3

Is it necessary for companies to set up customer service?

What products or services do people in your country like to complain about?

Do you think customers’ complaints will improve products or services?

Would you buy things in the shops which you have made complaints before?

Are there any disadvantages to set up customer service?

雅思口語part2范文

Recently, during a flight from Los Angeles to New York, I encountered an issue. I had redeemed my miles for a first-class ticket, but despite booking months in advance, I was unable to check in online as instructed.

當我嘗試在24小時前辦理登機手續(xù)時,，系統(tǒng)提示我必須在機場辦理,，這讓我感到不安。

Upon arriving at the airport, I discovered that there was no seat available for me. When I inquired about the situation, the ticket agent could not provide any clarification. Instead of becoming upset, I chose to stay calm and approached the lounge staff for assistance.

結果,，我被重新安排在59分鐘后出發(fā)的同一航班,，并且座位與之前相同。

由于延誤時間少于一個小時,，航空公司并不需要向我支付賠償,。然而，因我在處理此事時保持禮貌,，休息室的工作人員竟然給了我一張$400的旅行代金券,。或許即便我表現(xiàn)得憤怒也能得到這張代金券,，但我認為這樣是不太可能的,。

以上就是本網(wǎng)站為大家分享的2018年9-12月雅思口語新題：投訴成功的內容，希望對各位考生有所幫助,。更多雅思口語范文,，請繼續(xù)關注本網(wǎng)站雅思頻道,。

When preparing for the IELTS speaking test, one common topic that often arises is related to complaints. Understanding how to articulate your thoughts on this subject can significantly enhance your performance. In this article, we will explore various aspects of the complaint topic, including useful vocabulary, sample questions, and strategies for effective responses. ???

Common Complaint Topics

Complaints can cover a wide range of areas, such as:

• Customer service issues
• Product quality problems
• Service delays or cancellations
• Noise disturbances in your neighborhood

Sample Questions

Here are some example questions that you might encounter during the IELTS speaking test:

• Describe a time when you had to complain about something.
• What do you usually do when you are unhappy with a service?
• How do you think companies should handle complaints?

Useful Vocabulary

Having a good range of vocabulary can help you express your thoughts clearly. Here are some words and phrases related to complaints:

• Annoyed: feeling angry or irritated.
• Frustrating: causing annoyance or disappointment.
• Unacceptable: not satisfactory or allowable.
• Customer service: assistance provided by a company to its customers.
• Resolution: the act of solving a problem or dealing with a complaint.

Sample Answer

Let’s look at a sample answer to one of the questions:

"One time I had to complain about a hotel stay. I arrived at the hotel only to find that my room was not ready, despite having made a reservation weeks in advance. I felt quite annoyed because it was late, and I was tired from traveling. I approached the front desk to express my concerns. The staff was frustratingly slow in addressing the issue, which made me even more upset. Eventually, they offered me a complimentary upgrade to a better room, which I appreciated. I believe that companies should prioritize customer service and ensure that complaints are handled swiftly to maintain a good reputation."

Tips for Responding to Complaint Questions

1. Stay Calm: When discussing complaints, it’s essential to remain calm and composed. This will reflect positively on your speaking ability. ??

2. Be Clear and Concise: Make sure your points are clear. Avoid rambling to ensure you stay on topic.

3. Use Examples: Providing personal experiences can make your answers more relatable and engaging.

4. Practice Active Listening: If your examiner asks follow-up questions, listen carefully and respond appropriately.

New Topics and Predictions

As the IELTS test evolves, it's important to stay updated on new topics. Recently, there has been an increased focus on environmental complaints, such as noise pollution from construction sites or littering in public spaces. Being prepared to discuss these issues can give you an edge in your speaking test.

Conclusion

By familiarizing yourself with the complaint topic and practicing your responses, you can enhance your confidence and performance in the IELTS speaking test. Remember, effective communication is key! Good luck! ??

雅思口語部分是許多考生感到緊張的環(huán)節(jié)，然而,，通過一些高分技巧,，你可以有效提高自己的表現(xiàn)。以下是一些實用的建議,，幫助你在雅思口語考試中取得更好的成績,。??

1. 了解考試結構

雅思口語考試分為三個部分：

Part 1: 個人信息和日常話題（4-5分鐘）

Part 2: 個人陳述（3-4分鐘）

Part 3: 深入討論相關主題（4-5分鐘）

熟悉每個部分的要求，可以幫助你更自信地回答問題,。

2. 擴展你的詞匯量

使用豐富的詞匯能夠讓你的答案更加生動,。嘗試學習與常見話題相關的單詞和短語。例如,，如果話題是關于旅行,，你可以使用以下詞匯：

- Adventure

- Destination

- Culture

- Experience

- Explore

通過這種方式，你可以在回答時展示出更高的語言水平,。??

3. 練習流利度和發(fā)音

流利度是雅思口語評分的重要標準之一,。為了提高流利度，建議你進行以下練習：

- 每天進行英語對話,，找伙伴一起練習,。

- 錄音并回放自己的回答，聽聽發(fā)音和流利度,。

- 閱讀英文文章并大聲朗讀,，幫助改善發(fā)音。??

4. 使用連接詞和句型

在回答問題時,，使用連接詞可以讓你的表達更加連貫,。例如：

- Firstly, ...

- In addition, ...

- On the other hand, ...

- To sum up, ...

這些詞匯可以幫助你組織思路，使回答更具邏輯性,。

5. 準備常見話題

根據(jù)以往考試的趨勢,，某些話題經(jīng)常出現(xiàn)。準備這些話題的相關內容,，可以讓你在考試中游刃有余,。以下是一些常見話題：

- Hometown

- Education

- Work and Career

- Hobbies and Interests

- Travel and Tourism

提前準備相關的例子和故事，可以讓你在考場上更具信心,。???

6. 學會應對意外問題

在考試中,，有時考官可能會問一些你沒有準備過的問題。此時,，保持冷靜是關鍵,。你可以采取以下策略：

- 花幾秒鐘思考，組織你的回答,。

- 如果不確定,，可以用一些模糊的表達,，例如：“That’s an interesting question...”

- 嘗試將問題與自己熟悉的內容聯(lián)系起來，給出相關的回答,。

7. 注意非語言溝通

除了語言表達,，非語言溝通也是很重要的。保持眼神交流,、微笑和適當?shù)闹w語言,，可以讓你顯得更加自信?？脊僖矔虼藢δ愕谋憩F(xiàn)留下更好的印象,。??

8. 模擬考試環(huán)境

在正式考試前，進行幾次模擬考試可以幫助你適應考試氛圍,。邀請朋友或老師擔任考官,，按照真實的考試時間進行練習。這不僅能提高你的應對能力,，還能讓你對考試流程更加熟悉,。

通過以上技巧的運用，相信你可以在雅思口語考試中取得令人滿意的成績,。記住,，練習和準備是成功的關鍵！祝你好運,！??

雅思口語考試是許多考生面臨的一大挑戰(zhàn),，尤其是在面對新題時。為了幫助大家更好地準備,，我將分享一些關于“雅思口語新題解析”的經(jīng)驗和技巧,，讓我們一起提升口語能力吧！??

1. 了解新題的趨勢

首先,，我們需要關注雅思口語的新題趨勢,。這些新題通常會圍繞當下的社會熱點,、科技發(fā)展以及文化交流等主題,。例如，最近出現(xiàn)的題目包括：

• Describe a recent technological innovation that has changed the way you live.
• Talk about a cultural event you attended recently.
• Describe a person who has inspired you in your life.

這些題目要求考生不僅要有自己的觀點,，還要能夠結合個人經(jīng)歷進行闡述,。??

2. 結構化你的回答

在回答雅思口語題目時，建議使用清晰的結構來組織你的答案,?？梢圆捎靡韵碌慕Y構：

• Introduction: 簡要介紹你要談論的內容。
• Main Body: 詳細描述相關細節(jié),，給出例子支持你的觀點,。
• Conclusion: 總結你的觀點,，表達你的感受或看法。

例如,，當被問到“Describe a recent technological innovation that has changed the way you live.”時,，你可以這樣回答：

“One of the most significant technological innovations I have encountered recently is the smartphone. It has completely transformed my daily life by allowing me to stay connected with friends and family, access information instantly, and even manage my tasks more efficiently. For instance, I use various apps for communication, shopping, and learning, which saves me a lot of time and effort.”??

3. 增加詞匯量和表達方式

為了讓你的回答更加豐富，建議多積累一些相關詞匯和表達方式,。以下是一些可以用到的詞匯：

• Innovative: 創(chuàng)新的
• Transformative: 變革性的
• Convenient: 便利的
• Impact: 影響

使用這些詞匯可以讓你的表達更加精準和生動,。??

4. 練習與模擬

最后，建議考生進行大量的練習和模擬考試,?？梢哉遗笥鸦蛲瑢W進行對話練習，或者使用在線平臺進行自我練習,。盡量在模擬中加入新題的元素,，以提高應對能力。此外,，錄音自己的回答,，回放時注意發(fā)音、語調和流利度,，這樣能幫助你發(fā)現(xiàn)改進的地方,。??

通過以上幾點，希望能幫助大家更好地應對雅思口語的新題,。記住,，保持自信，積極表達自己的觀點,，努力提升口語能力,，你一定會取得理想的成績！加油,！??